Assistant Clinical Research Coordinator

March 16, 2020
Neurology / Memory and Aging
Full Time
Req Number: 
The Care Team Navigator (CTN) is a core member of the Care Ecosystem study team and maintains regular contact by phone or email with a caseload of 60-80 participants. The Care Ecosystem study is currently funded by a grant from the National Institutes on Aging and is designed to test the longitudinal impact of a telephone-based support, education, and care coordination intervention for patients with dementia and their caregivers. The goal is to improve the health and wellbeing of patients with dementia and their caregivers, as well as to decrease unnecessary medical costs. The Care Team Navigator works collaboratively with participants over the phone under the direct supervision and guidance of their supervisor and a multidisciplinary clinical team. We also have a Care Ecosystem implementation project funded by the Administration for Community Living. For this project, the CTN functions in the same role onsite in a clinic serving patients with dementia (for example, the UCSF Memory and Aging Center clinic). They are integrated as part of both the clinic’s care team as well as the Care Ecosystem study team and maintain a caseload of participants for both projects.

Responsibilities include:
• Participate in initial and ongoing training about common issues in neurodegenerative diseases, aging, caregiving, advance care planning, and medication management
• Maintain regular monthly telephone (or e-mail) contact with a caseload of 60-80 participants
• Attend weekly debriefing sessions with clinical team to review cases and discuss issues, problem solving strategies, resource needs, and communication techniques
• Use integrated workflow management technology for care delivery and data collection
• Participate in evaluation and improvement by contributing feedback during team meetings, surveys, and one-on-one meetings with supervisor
• Assist with on-demand training webinar development by providing input on webinar content, assisting with formatting PowerPoint presentations, helping with basic video editing, and scheduling meetings
• Assist with scheduling and coordinating caregiver training workshops hosted by the UCSF Care Ecosystem team.

Throughout the Department of Neurology at UCSF, our mission is to deliver superb patient care, to apply state-of-the-art translational research methods to discover the causes and treatments for human nervous system disorders, and to educate each generation of medical students, neurology residents and postdoctoral fellows. By fostering cross-disciplinary interactions among scientists around the world, we accelerate the pace of discovery and champion the University’s global health initiatives.

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.